Terms and
Conditions
Cookie Policy for padelculture.uk (Cene Media Ltd)
1. Introduction
At padelculture.uk, a trading name of Cene Media Ltd, we respect your privacy and are committed to protecting your personal information. This Cookie Policy explains how we use cookies and similar technologies on our website to provide and improve our services. By accessing and using our website, you consent to the use of cookies as outlined in this policy.
2. What are cookies?
Cookies are small text files that are stored on your device when you visit our website. They allow us to remember your preferences and improve your user experience. Cookies may also be used by third-party services we work with, such as analytics or advertising platforms.
3. Types of cookies we use
We use the following types of cookies on our website:
Strictly Necessary Cookies: These cookies are essential for the functioning of our website. They include cookies that allow you to securely log in, add items to your shopping cart, and complete your purchase.
Performance Cookies: These cookies help us understand how visitors use our website, such as which pages are most visited. This information allows us to improve the functionality and performance of our website.
Functionality Cookies: These cookies remember your preferences and settings, such as language and location, to enhance your browsing experience.
Targeting/Advertising Cookies: These cookies are used to deliver personalized advertising and track your browsing activities across websites. This helps us deliver more relevant content to you.
4. Legal Basis for Using Cookies
In compliance with the UK GDPR, we need to obtain your consent before placing most cookies on your device. However, strictly necessary cookies, which are required for the basic operation of the website, do not require consent. Upon your first visit to our website, you will be prompted to accept or reject non-essential cookies via a cookie banner.
5. How to Manage Cookies
You can manage or withdraw your consent for the use of cookies at any time. This can be done through the cookie management tool available on our website or by adjusting the settings in your browser. Please note that disabling cookies may affect the functionality of some parts of the website.
For more information on how to manage cookies in different browsers, please visit www.aboutcookies.org.
6. Third-Party Cookies
We may allow third-party services, such as Google Analytics and other advertising platforms, to place cookies on your device. These third parties are responsible for their own cookie policies, which you can review on their respective websites.
7. Data Retention
Cookies will be retained on your device for as long as necessary to fulfill their intended purposes. You can find more details about cookie retention in the cookie settings on our website.
8. Updates to this Cookie Policy
We may update this Cookie Policy from time to time. When we do, we will notify you of the changes by updating the "Last Revised" date at the top of this page. We encourage you to review this policy periodically.
Website Terms of Use for padelculture.uk (Cene Media Ltd)
1. Introduction
These Terms of Use ("Terms") govern your access to and use of the website padelculture.uk, a trading name of Cene Media Ltd ("we," "us," or "our"). By using our website and purchasing subscriptions, products, or one-off items, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.
2. Account Creation and Security
To access certain features of our website, such as purchasing magazine subscriptions, you may be required to create an account with padelculture.uk. During account registration, you will be asked to provide personal details such as your name, delivery address, and payment information. You are responsible for ensuring that the information you provide is accurate and up to date.
You are also responsible for keeping your account information secure and confidential. If you believe that your account has been compromised, you must notify us immediately.
3. Subscription to Printed Magazines
By purchasing a subscription to our printed magazines through padelculture.uk, you agree to the following:
Subscription Period: Subscriptions will automatically renew at the end of the subscription period unless you cancel your subscription at least 7 days before the renewal date.
Payment: All subscription payments will be processed securely through a third-party payment provider. You authorize us to charge the subscription fee to your chosen payment method.
Delivery: We will deliver the magazines to the address you provided at checkout. Please ensure that the address is correct. If there are any changes to your delivery address, you agree to notify us promptly.
4. One-Off Purchases
In addition to subscriptions, we offer one-off purchases for printed magazines, special editions, and other products through padelculture.uk. When purchasing a one-off item, you agree to the following:
Payment: All one-off purchases will be processed securely through our third-party payment provider.
Delivery: One-off items are subject to the same delivery terms as subscriptions. You will be charged for the cost of the item(s) and any applicable taxes. Payment for one-off purchases will be processed immediately at checkout.
5. Postage and Shipping
The cost of postage for all items, including both subscription-based and one-off purchases, is included in the product price. All items will be shipped second class via Royal Mail. We aim to dispatch your order within 2-3 business days of receiving payment, but please note that delivery times may vary.
If you require faster shipping options, please contact us directly for more information on expedited services.
6. Use of Personal Data
We take your privacy seriously and comply with the UK GDPR to protect your personal data. By using our website, you consent to the collection, use, and processing of your personal data as outlined in our Privacy Policy.
We collect and process your personal data to:
Process orders and manage subscriptions
Improve our website and customer service
Send you marketing communications (if you’ve opted in)
For more information on how we handle your personal data, please refer to our Privacy Policy.
7. Your Rights Under the UK GDPR
As a user of our website, you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restriction of Processing: You can request that we limit the way in which we process your personal data.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
If you would like to exercise any of these rights, please contact us at contact@padelculture.uk.
8. Pricing and Availability
We strive to ensure that all pricing and subscription information on our website is accurate. However, we reserve the right to correct any errors in pricing or availability and will notify you of any such changes before proceeding with your order.
9. Intellectual Property
The content of padelculture.uk, including text, graphics, logos, images, and software, is owned by Cene Media Ltd and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent from us.
10. Limitation of Liability
We do our best to provide accurate and reliable information on our website. However, padelculture.uk and Cene Media Ltd make no warranties regarding the content of the website or the accuracy of the information. To the fullest extent permitted by law, we will not be liable for any damages or losses arising from your use of the website or the purchase of our products.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from the use of the website or these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms of Use
We may update these Terms of Use from time to time. When we do, we will post the revised Terms on this page and update the "Last Revised" date. Your continued use of the website after the changes are posted constitutes your acceptance of the updated Terms.
Privacy Policy for padelculture.uk (Cene Media Ltd)
1. Introduction
At padelculture.uk, a trading name of Cene Media Ltd, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and purchase products or subscriptions. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We collect several types of information in connection with the services we provide:
Personal Identification Information: When you register an account, place an order, or subscribe to our services, we may collect personal information such as your name, email address, delivery address, phone number, and payment details.
Technical Data: We collect information about your device and browsing activities when you visit our website. This may include your IP address, browser type, operating system, and information about how you interact with our website.
Transactional Data: We collect information about your purchases, including items purchased, transaction amounts, payment method, and delivery details.
Marketing Data: If you opt-in to receive marketing communications, we will collect information about your preferences in relation to marketing, promotions, and product updates.
3. How We Use Your Information
We use the information we collect to:
Process Transactions: To process your orders, subscriptions, and payments.
Improve Our Services: To analyze how visitors use our website, allowing us to enhance user experience and improve our website's functionality.
Communicate with You: To send order confirmations, dispatch notifications, promotional materials (if you’ve opted in), and respond to customer service inquiries.
Personalization: To personalize your experience with our website, providing you with relevant products, content, and recommendations.
Compliance and Legal Obligations: To fulfill legal obligations, resolve disputes, and enforce our agreements.
4. Legal Basis for Processing Your Data
Under the UK GDPR, we rely on the following legal bases to process your personal data:
Performance of a Contract: We process your data to fulfill orders and subscriptions, provide customer service, and communicate regarding purchases.
Consent: Where necessary, we obtain your consent to send marketing communications or to use certain non-essential cookies.
Legitimate Interests: We may process your data to improve our services, prevent fraud, and ensure the security of our website and business operations.
Legal Obligation: We process data as required to comply with applicable laws, such as tax or accounting requirements.
5. Sharing Your Information
We may share your personal information with the following third parties:
Payment Processors: To process payments securely (e.g., Stripe, PayPal).
Shipping Providers: To fulfill orders and deliver products (e.g., Royal Mail).
Service Providers: Third-party vendors who assist in website hosting, analytics, marketing, and customer service.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, regulations, or legal processes.
We will not sell, rent, or lease your personal information to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing transactions and complying with legal obligations. If you close your account or withdraw your consent for marketing communications, we will delete or anonymize your data within a reasonable time frame.
7. Security of Your Data
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption (SSL/TLS) for secure transactions and payment processing. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
8. Your Rights Under the UK GDPR
As a user of padelculture.uk, you have the following rights concerning your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data, including direct marketing.
Right to Withdraw Consent: If we rely on your consent to process data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at support@cenemedia.co.uk
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and improve our services. For more details on how we use cookies, please refer to our Cookie Policy.
10. Transfers Outside the UK
Your personal data may be transferred to and processed in countries outside the UK that may not have the same data protection laws. When transferring data internationally, we ensure that adequate safeguards are in place to protect your data.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before sharing any personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last Revised" date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cene Media Ltd (padelculture.uk)
Email: support@cenemedia.co.uk
Address: 1 Belvedere Road, Faversham, Kent, ME13 7FY